Xbox 360 Stuck Tray Repair Technical Details

Symptoms

Symptoms of a stuck drive tray are:

The drive tray does not eject when the eject button is pushed.

The drive tray will only eject when the system is horizontal, not vertical.

Cause

Usually this is caused by either dirt or the rubber drive belt that moves the gears has become worn out.

Repair

The Xbox 360 is disassembled to gain access to the DVD drive.

The DVD drive is disassembled.

The DVD drive is cleaned, and the rubber drive belt that moves the drive tray is removed.

The drive belt is lubricated and placed back into the DVD drive. If this does not fix the problem, the drive belt is replaced.

The Xbox 360 is reassembled.

The drive tray is tested with the system assembled in horizontal and vertical positions.


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